IT, Digital & Culture
Working in local government for nearly a decade and public sector for over two, I work on major digital and cultural transformational programmes. I am currently working within a local authority based in Essex, UK. We have started a 5 year transformation programme to totally overhaul back and front office systems to simplify the complex IT estate and to distil down to 3 or 4 main suppliers, allowing us to use our data in more powerful ways.
This programme will deliver sweeping process and culture change within the authority, enabling staff, customers and residents to get the most from their local council. Workflow and business process optimisation as well as staff cultural transformation will form the backbone of the programme. When the team and I have finished the IT systems will be an enabler for the business rather than a traditional IT overhead.
Personally, I am a technical management professional with a wide range of technical and solution design skills, in public, private and 3rd sector organisations. A proven track record in delivering solutions for a variety of technical business issues including specialties in:
Driven by getting the best solution for organisational need whilst understanding stakeholders need. This can include researching the market, finding innovative cost saving new products, and providing and supporting the latest, cutting edge technology.
Strong business framework skills around service delivery, design, change and service management via various best practices.